This Privacy Policy explains how ep789 collects, processes, stores, and protects the personal information of registered players and visitors to the ep789 platform. We are committed to handling your personal data with the highest standards of confidentiality, security, and transparency — in line with our licensing obligations and the expectations of our players across Pakistan.
A summary of the six most important aspects of the ep789 Privacy Policy. Full legal details follow in the sections below.
All data transmitted between your device and the ep789 platform is protected with 256-bit SSL/TLS encryption. Your login credentials, personal details, and payment information are never transmitted in plain text over any network connection.
ep789 collects only the data required to operate a licensed gaming platform for Pakistani players. CNIC details collected for KYC are processed solely for identity verification purposes and are not shared with third parties outside of our licensing and payment obligations.
ep789 does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or marketing company. Your information is used exclusively to operate your ep789 account and to comply with our regulatory and licensing obligations.
ep789 uses cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage. We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.
Registered ep789 players have the right to access, correct, and request deletion of their personal data, subject to our legal retention obligations. Submit a data request to our support team at any time and we will respond within 30 days.
ep789 does not store full payment account numbers or mobile wallet PINs. Payment processing is handled via encrypted channels with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and SadaPay. ep789 only retains transaction reference data required for account reconciliation.
ep789 is an internationally licensed online casino and sports betting platform accessible at ep789.ws. The platform is operated by ep789 ("we", "us", or "the Platform"), which acts as the data controller for all personal information collected from registered players and visitors in the course of providing gaming, betting, and account management services.
As a data controller, ep789 determines the purposes and means by which personal data is processed. We are committed to ensuring that all personal data collected through the ep789 platform is handled lawfully, fairly, and transparently, in accordance with our licensing obligations and applicable data protection principles.
ep789 collects personal data through several channels, including the account registration process, ongoing account activity, KYC verification, customer support interactions, and technical data generated automatically when you access the platform. The categories of personal data we collect are set out below.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, scanned CNIC copy | Registration & KYC verification |
| Contact Data | Email address, mobile number, city/province (e.g. Karachi, Lahore, Islamabad) | Registration & account updates |
| Financial Data | Payment method type (JazzCash, EasyPaisa, HBL, UBL, Meezan), transaction reference IDs, deposit/withdrawal amounts in PKR | Deposit & withdrawal processing |
| Gaming Activity Data | Bet history, game sessions, wagering amounts, win/loss records, bonus usage | Platform usage |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection on access |
| Communications Data | Support ticket content, live chat transcripts, email correspondence | Customer support interactions |
ep789 collects only the minimum personal data necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or biometric data beyond what is present on a standard Pakistani CNIC document submitted for identity verification.
ep789 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent:
ep789 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:
ep789 does not sell, rent, or trade your personal data to any third party. We may, however, share your personal data with specific categories of trusted third parties where strictly necessary for the purposes described in this Privacy Policy:
All third parties with whom ep789 shares personal data are contractually required to implement appropriate technical and organisational security measures and to process personal data only in accordance with ep789's instructions and applicable data protection requirements.
ep789 uses cookies and similar technologies to operate the platform, maintain your session, remember your preferences, and collect anonymised analytics data. We do not deploy third-party advertising or tracking cookies on the ep789 platform.
The types of cookies used by ep789 are as follows:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of the ep789 platform and your ability to access certain features of your account.
ep789 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by our licensing and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Licensing & AML obligations |
| Financial transaction records | 7 years from transaction date | Regulatory record-keeping |
| KYC documents (CNIC copies) | 5 years from account closure | Anti-money laundering law |
| Gaming activity logs | 3 years from account closure | Licensing requirement |
| Support correspondence | 2 years from last interaction | Legitimate business interest |
| Technical / session logs | 12 months on a rolling basis | Security and fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes.
ep789 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include but are not limited to:
While ep789 takes all reasonable precautions to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your ep789 account credentials and for notifying us immediately if you suspect any unauthorised access to your account.
As a registered ep789 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within 30 calendar days.
Request a copy of all personal data ep789 holds about you, along with information on how it is being used.
Request correction of any inaccurate or incomplete personal data held in your ep789 account.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
Request that ep789 restricts processing of your personal data in certain circumstances, such as while a data accuracy dispute is being resolved.
Request a structured, machine-readable copy of the personal data you have provided to ep789, where processing is based on consent or contract.
Object to processing of your personal data carried out on the basis of legitimate interests, including the right to opt out of all marketing communications at any time.
The ep789 platform is strictly restricted to individuals aged 21 years and above. ep789 does not knowingly collect personal data from individuals under the age of 21. The collection of personal data from minors is prohibited and contrary to both our Terms and Conditions and our licensing obligations.
If ep789 becomes aware or has reasonable grounds to suspect that a registered account belongs to a person under the age of 21, we will immediately suspend the account, initiate age verification procedures, and, if the suspicion is confirmed, permanently close the account. Any personal data collected in connection with an underage account will be deleted in accordance with our legal obligations.
If you believe a minor has registered an account on the ep789 platform, please notify us immediately at [email protected] and we will investigate and take appropriate action without delay.
ep789 operates as an internationally licensed platform and some of the third-party service providers we work with, including game software providers and cloud infrastructure partners, may be located outside of Pakistan. Where personal data is transferred to a country that does not provide an equivalent level of data protection, ep789 ensures that appropriate safeguards are in place before making the transfer.
Such safeguards may include:
You may request information about the specific safeguards applicable to any international transfer of your personal data by contacting us at [email protected].
The ep789 platform may contain links to third-party websites or services. This Privacy Policy applies exclusively to the ep789 platform and does not extend to any third-party websites that may be accessible via links on ep789. ep789 has no control over the content, privacy practices, or data handling of third-party websites and accepts no responsibility or liability for how they collect or process your personal information.
We strongly recommend that you read the privacy policy of any third-party website before providing any personal information to them. The presence of a link on the ep789 platform does not constitute an endorsement of that third party's data handling practices.
ep789 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. Where changes are material, we will provide advance notice to registered players via the email address associated with their account or through a prominent notification on the ep789 platform.
The updated Privacy Policy will be published at ep789.ws/privacy-policy and will be identified by its effective date. Continued use of the ep789 platform following the publication of an updated Privacy Policy constitutes your acceptance of the amended terms. We recommend reviewing this page periodically to stay informed about how ep789 protects your data.
For any questions, concerns, or requests relating to this Privacy Policy or the way ep789 handles your personal data, please reach out to our dedicated privacy team using the contact details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
If you are dissatisfied with how ep789 has handled your personal data or responded to a privacy request, you have the right to escalate your complaint to the relevant supervisory or regulatory authority applicable under ep789's gaming licence jurisdiction.
Join players across Karachi, Lahore, and Islamabad who trust ep789 for secure cricket betting, live casino, and slots in PKR. 21+ only. Play responsibly.
Explore ep789 Casino View Current Bonusesep789 is strictly for adults aged 21 and above. If gambling is affecting you or someone you know, visit our Responsible Gaming page or contact us at [email protected].